Technology is killing me
Our internet is unreliable, to say the least. I'm typing as fast as I can now because I have no idea when the thing will go out. This is actually the biggest reason I haven't blogged in two weeks. Let me clarify, the modem from the internet company goes out. Evidently, as my phone app (my phone is awesome and has unlimited data) indicates, the internet connection is fine. The rented modem, however, is ancient and showing it's wear. Here's my issue: Last time I called my cable/internet provider, the dude was SO incredibly chatty, he kept me on there for an hour. I don't mind the wait time to get to the customer service rep; I understand that. I'm talking about AFTER I'm actually talking with a live person. I've heard about their moms, daughters, sons, living situations, ad nauseum, and all entirely unprompted from me. I know exactly what I want and which succinct questions to which I need succinct answers. I just want to trade out our ancient modem. I don't want to wait in their store for half a day to do it as I don't get paid, if I don't work and I can't afford it. I don't want to spend an hour listening to their employee tell me their life story. It's horrible to feel trapped by your internet provider.